Blog

    IT insights, cybersecurity tips, and technology best practices from our team.

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    10 Firewall Best Practices to Harden Management and Verify Rules

    DCDustin CollettSeptember 28, 2026

    Actionable firewall best practices for busy IT pros: harden admin access, enforce default-deny, clean and verify rules, inspect traffic, secure logs, and...

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    SMB Admins: 5 Steps to a Defensible Email Retention Policy

    DCDustin CollettSeptember 27, 2026

    SMB admins: follow five practical steps to build a compliance first email retention policy in Microsoft 365. Map FRCP/SEC/IRS rules and avoid litigation...

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    Accounts in Minutes: SCIM Automates User Provisioning for IT Teams

    DCDustin CollettSeptember 26, 2026

    Deployment playbook for IT teams to automate user provisioning: prioritize SCIM 2.0, pilot narrowly, map attributes, and operate connectors.

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    how-to-get-cmmc-certified

    Contractors: Fix the 110 CMMC 2.0 Controls Now with a 30/60/90 Plan

    DCDustin CollettSeptember 25, 2026

    Practical CMMC 2.0 checklist for contractors: map all 110 NIST SP 800-171 controls, enable MFA and FIPS encryption, and follow a 30/60/90 readiness plan...

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    CFOs: Cut IT Risk and Costs With Managed IT Benefits and NIST Controls

    DCDustin CollettSeptember 24, 2026

    For SMB CFOs: how managed IT replaces emergency IT spend with fixed per user pricing, reduces downtime, and meets NIST and CISA security checks.

    Stop First Day Lockouts: IT Onboarding Checklist for SMB HR & IT
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    Stop First Day Lockouts: IT Onboarding Checklist for SMB HR & IT

    DCDustin CollettSeptember 21, 2026

    Phased IT onboarding checklist for HR and IT managers: 5, 7 day pre boarding, a runbook for the first 60 minutes, SLAs, RACI roles, automation, and MFA and...

    Proactive IT Support for SMBs: 60 to 90 Day Phased Rollout With Metrics
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    managed-it-support
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    how-to-implement-proactive-it
    it-maintenance-strategies

    Proactive IT Support for SMBs: 60 to 90 Day Phased Rollout With Metrics

    DCDustin CollettSeptember 20, 2026

    Move to proactive IT in 60, 90 days: start with an assessment, deploy monitoring agents, tune alerts, automate fixes, and reduce outages.

    $100, $250 Per User? Convert Any Quote to One All In Monthly Cost
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    $100, $250 Per User? Convert Any Quote to One All In Monthly Cost

    DCDustin CollettSeptember 19, 2026

    Convert any per user IT quote into one all in monthly cost. See the $100, $250 market range and a repeatable normalization process SMBs use.

    MSP Reporting Metrics That Drive Decisions, with Formulas & Dashboard
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    improving-msp-reporting-efficiency
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    MSP Reporting Metrics That Drive Decisions, with Formulas & Dashboard

    DCDustin CollettSeptember 18, 2026

    Add profitability, productivity, and client-satisfaction metrics to your monthly MSP report. Get exact formulas, benchmark targets, and a dashboard...

    Stop Hidden IT Costs in 90 Days for Small Businesses
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    Stop Hidden IT Costs in 90 Days for Small Businesses

    DCDustin CollettSeptember 17, 2026

    Stop hidden IT costs draining your small business. Run a vendor agnostic 90 day audit, calculate true IT cost per employee, and close the leaks before...